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New Tapatalk Update SUCKS

tr1age

Administrator
Staff member
Tapatalk, Android’s most popular app for browsing forums, recently received another refresh to its interface with little initial fanfare. It was not a milestone update and the overall look of the app was not drastically changed from its past few updates. The way you navigate within a site, though, has been altered significantly. Judging by Play Store reviews, Tapatalk’s feedback board, and our tips inbox, users are not fans of this update whatsoever.
From the start, frequent users of Tapatalk will notice the extent of the changes. The main pages for each individual site have a different appearance, prioritizing trending discussions.

There are five tabs on this screen:
  • Trending discussions
  • Timeline of most recent posts
  • Unread posts
  • Subscribed threads
  • Participated threads
The default behavior to begin with is for you to see the trending tab on this page, but it will return you to whichever one you last viewed in the future. Notably absent from the “subscribed” tab are subforums. Complaints about the new home page center around the content in the tabs and the fact that the header photo overwhelms much of the viewing area. Also, most sites have yet to take advantage of their ability to customize this image. Tapatalk says this new element is there to help forums differentiate themselves, so it may add more value in the future.
There is a slide-in menu to the right with a handful of other places you can go, like private messages and site-specific settings. On their company website, Tapatalk says this menu will be seeing further tweaks, enhancements, and improvements in the future as they figure out how best to utilize it. While not abundantly useful, this menu is not too offensive.

The largest number of comments are regarding the way you navigate the various subforums within a site. It is particularly difficult on sites like XDA Developers, which have a very large number of sections. You may not even notice the crude implementation without being told where to look.

Press the site’s name on the orange bar on the top of the screen and a dropdown list of subforums will appear. If you have subscribed to any, they will appear at the top of the list; this is perhaps the most thoughtful aspect of the new navigation features. If you don’t like the way the subforums are arranged, you’re out of luck. The sorting features (for instance, alphabetically) present in previous versions of Tapatalk are absent. You cannot tell whether a given subforum has new posts from here as was possible before.
A company representative on Tapatalk’s support site commented on this feature specifically:

Navigation has been moved up to the top of the screen and in my opinion suffered the most in the transition. The old method of navigation worked ok but was not very intuitive either, it's just something many forum goers have gotten used to (being one myself, who has been using various forums for well over 10 years now). This is where I think it's clear to admit, the change was an effort to make forum navigation a more separated experience that isn't crucial to experiencing the app mainly so forum newbies wouldn't be overwhelmed.
However any intention to overly obscure or remove any functionality was not intentional but an unfortunate process of trial and error in design. This is closely being looked at to make sure it is AT LEAST on par with our old navigation in terms of features and performance, and I believe will be corrected quite a bit going forward.
A variety of other complaints have come up in various venues, but these are chief among them. People are bound to nitpick about certain things, but the issues I’ve covered here are obviously legitimate problems and concerns shared by a large portion of users. Tapatalk is feeling the heat, too, as evidenced by a flurry of 1- and 2-star reviews. See below for a sampling:

Tapatalk is clearly aware of all these problems, but they aren’t going to be reverting to their old interface. It has been 10 days since the latest update rolled out, but it is worth keeping in mind that the holiday season makes it a challenge to push these big fixes in a timely manner. Soon, though, they will have to patch things up.
If you want to go back to version 4.9.5, which is the most recent update before the major navigation changes, you can download it at APK Mirror. You will have to uninstall Tapatalk first and sign in again once you have installed the 4.9.5 version.
 
This review sums it up perfectly:

I very much dislike this new version. It has made reading a forum very difficult. Even after you figure out how to navigate through it it is still a bad experience.

To even get to a feed that you care about you first tap the last tab on the bottom, then have to open up the forum. Blah! Way to bury what we actually want from the apo.

Lets pretend for a moment we want the feed view (which we do not). Each post is huge presumably to be more like Facebook or other feed example. Each post is grossly overstated with dressing. Only a small % is readable content most often truncated so unlike facebook style feeds you can't even read most posts without navigating in to them. And space is taken up by the thumbs up and down but how can i vote if I can't read the post that is truncated here?

And who decides which content out of my subscribed feeds to show here? Who does the daily puck and how does the thumbs up and down figure in? If facebook worked that way we would never have heard of facebook. So this integrated feed view is a complete failure. We visit forums to read their content not to casually browse through a very small portion of selected content.

After finding and opening our desired feed the large banner at the top of the feeds pushes the content down more then half way down the screen. Then you swipe up and the secondary navigation slides up with it. But it never sticks there. Each time you navigate its the same thing. The nav is more then half way down the screen leaving 40% of the screen with actual content that you actually care about.

And within that you see 1 and a 1/2 posts at best until you swipe the content and secondary nav back up. The posts themselves are the same story. 40% of each post is the content you want to actually read.

And we used to pull down to refresh a feed. That brings down the nav and extra forum header fluff. Even if we get used to this how do we refresh? I think by tapping the tab on the secondary nav but i am not 100% sure. There is no indication that it is fetching because I tapped. This and all of the other changes clearly show that frequently reading a single forum throughput the day is no longer functional. .

The issue isn't that we should get used to the new interface. The issue is that the way we use forums is no longer the purpose of this app. And it's new purpose of being an integrated feed (that presumably might attract new types of users) doesn't work well either. If that feed view was somehow working in a new and intriguing way I might try it but this just isn't new or useful. Flipboard brought a new way to browse social feeds. Tapatalk new design doesn't bring anything new, instead it hides the content we want and gives us nothing new in exchange.

As an app developer I might be tempted to make an app that works the way Tapatalk used to. But I recognize the amount of time and hard work it took - and the support of all the grateful forum users - that makes Tapatalk work being plugged in to all these forums and serving so many users.

Now Tapatalk has forgotten all of that and trading it for what it thinks is a way forward completely ignoring all the happy forum fans that use the app over the years.

How about giving us something new interacting with forums rather then a poorly done feed, impeding window dressing and burying the ability to actually use the forums we frequent.
 
I hate the new update. I was fumbling at the bus stop the day it changed and couldn't find anything lol
 
Yeah, it sucks. I've slowly gotten used to the clunky navigation, but I'm not happy about it.
 
Yea but for those of us that can't access the site on work computer, tapatalk used to be easier to navigate than the mobile site.


Sent from my iPhone using Tapatalk
 
I was so PJSalty when the new tapatalk update went through. I used to be able to find anything on the site with it, now i feel helpless.
 
I am hoping that after a week or two stumbling with it I will figure it out and maybe it will be better. Part of my grief is being human and resistant to change lol


Sent from my iPhone using Tapatalk
 
I am hoping that after a week or two stumbling with it I will figure it out and maybe it will be better. Part of my grief is being human and resistant to change lol


Sent from my iPhone using Tapatalk


no this is just poor usage of space. The titles for forum topics are tiny and hard to read the graphics take up more space than any information. there is no quick loook and go anymore. It is all click click click maybe get to where you need to be and click again.
 
Yea but for those of us that can't access the site on work computer, tapatalk used to be easier to navigate than the mobile site.


Sent from my iPhone using Tapatalk


I just use the PC version on my mobile browser.
 
Gyoin maybe I should do that. I'm trying to find a way to make Tapatalk work but it's making my head hurt


Sent from my iPhone using Tapatalk
 
Gyoin maybe I should do that. I'm trying to find a way to make Tapatalk work but it's making my head hurt


Sent from my iPhone using Tapatalk


You'll always know where everything is, be it on mobile or PC. Access to everything. Only have to occasionally zoom in to read.
 
Has anyone using Tapatalk figured out how to mark all of your unread forum threads as "read"? I think it used to be a hold before the update but I haven't been able to figure it out after the changes.
 
Has anyone using Tapatalk figured out how to mark all of your unread forum threads as "read"? I think it used to be a hold before the update but I haven't been able to figure it out after the changes.
In the main menu screen, i press the button that looks like a colon with an extra dot in the middle and then i have the option to mark forums as read.
 
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