What's new

How to report a bug. MUST READ!

Status
Not open for further replies.

tr1age

Administrator
Staff member
We want to make sure your bug reports get answered in a timely manner and resolved quickly.

In order to do that we ask you review these guidelines and use the forums to submit them rather than an off the cuff "it's broke" comment on discord. While discord is a wonderful place to connect and chat, it makes keeping track of bug reports difficult.

Posting on the forums will provide us a written record of the experience, an organized account of the bug, and a way to manage and track the reports in a timely manner, and allow for you to really take the time to submit a valuable report. You give us a moment of your time, we will give you one as well to make sure your experience on Crafting Worlds is the best it can be!

These steps not only help us to know what the bug is but help you to determine if it is user error or an actual bug. So please take a moment to fill them out.
  1. BREATH, Google, step away, and if you still think it is a bug, carry on!
  2. If you have precise steps to reproduce - great! - you're on your way to reporting a useful bug report;
  3. If you can reproduce occasionally, but not after following specific steps, you must provide additional information for the bug to be useful;
  4. If you can't reproduce the problem, there's probably no use in reporting it, unless you provide unique information about its occurrence;
  5. Screenshots are awesome
  6. Give us evidence of it working differently than normal with any links or references.
  7. Do not message on discord saying: SHIT IS BROKEN. That doesn't help anyone.
Those who successfully submit helpful bug reports instead of abusing them will be rewarded for their efforts be it a discord title or badge for the forums. If you have a solution for the bug, you will be rewarded even greater, as this is a community and we always welcome helpful solutions!

Thanks for being honest!
 
Status
Not open for further replies.
Top Bottom