I think the headstart time was bullshit. They knew how many pre-orders have been purchased, which translates into people logging into the server possibly all at the same time. This is what you plan for, the worst case. WHY WOULD YOU ONLY MAKE ONE OF EACH TYPE AVAILABLE - POOR BUSINESS PLANNING WHEN YOU HAVE INFORMATION AND NOT USE IT.
I have been pretty busy lately so I have very little time to fuck around in que for 14 hours, which I was intending to spend playing. I am up to level 6 or so on my SS but would have loved to add some additional time in if the que wasn't full retard - I barely have any sort of headstart now which while may not be important, it should have been in my control to use instead of theirs.
Full launch day with box sales etc, I can see there being a bit of backlog etc even though they have added a few servers to negate that.